Good Work

Professional Ethics and Social Media-The Law

by Margot Locker

Twitter, Facebook, Tumblr and other forms of social media are rapidly becoming a vital form of communication worldwide. This trend impacts not only how people share information informally, but also has implications for the professions. In the world of law, social media and online activity are bringing up new issues of ethics and integrity. This topic was discussed at SMU’s “Professional Ethics and Social Media: Like?” conference, held last week in Dallas. Project Zero Research Director Carrie James was invited to give the keynote address at the conference, discussing topics including the moral and ethical dimensions of digital life and what can we do in education and training of young professionals to prepare them to handle social media ethically.

Following her address, there was a panel discussion including a physician, a lawyer, and a pastor. Each member of the panel had experienced or observed ethical dilemmas and challenges in their work related to online life, and shared their insights on their choices and thoughts when confronting these issues. In this blog series, we will share some insights from these professionals..

John Browning, a lawyer and author of The Lawyers Guide to Social Networking, opened the panel with his view that the law is currently unable to keep pace with innovations in technology.  He also suggested that new media create both opportunities and challenges. For example, the internet allows clients to research their rights and legal methods, but also serves to complicate the position of jurors.  Many cases nationwide have emerged in which jurors have violated the integrity of the law with online conduct: jurors looking up information online pertaining to the case, and sometimes referencing the wrong state for laws, thus leading to mistrials; jurors using Facebook to ask friends to respond to a poll as to how they should vote on the case. As a result, Browning explained, new guidelines have been put in place for jurors about their online conduct.

Browning also raised issues of misuse of social media tools and the legal questions that have followed.  As usage of Twitter, Facebook, and blogs have become more prevalent means of communicating legal questions have been raised about whether one can expect privacy for one’s online content. For instance, the question of whether status updates on social media accounts could be used as admissible evidence in cases where employees are claiming sickness, depression, or other ailments while their updates suggest otherwise has been raised in recent court cases.

Case by case, our legal notions of privacy and free speech are being confronted by the new realities presented as people share more of their lives online. Browning believes that there is a need for social media policies in companies, firms, and organizations to guide employees’ online conduct. On the other hand, many are wary of enforcing policies governing online activity as they could easily become a form of censorship and viewed as prohibition of free speech for employees.

The key questions that emerge:  Do we need a new set of rules to guide our behavior online? Do we need to have a new set of rules for how online evidence is treated? Should the law treat content posted by minors differently – just as criminal transgressions by youth are?

What are your reactions and thoughts on the issues?

Stay tuned for a video from the conference in the next few weeks!

The Rise and Fall of the University Emperor

by Howard Gardner

This piece is an excerpt from an On Leadership roundtable on higher education and the 21st-century leadership challenge for university presidents.

As the story goes, when James Conant of Harvard went to visit Franklin Delano Roosevelt in the White House, the wags in Cambridge said “the president is in Washington, visiting Mr. Roosevelt.”

Yet long gone are the days when university presidents—the likes of Abbott Lawrence Lowell of Harvard or Nicholas Murray Butler of Columbia—reigned supreme. Perhaps it is not as dire as you’d think listening to the current wags’ quip: “The president of the college is someone who lives in a big house and begs.” But college and university presidents are indeed running huge multi-million-dollar or multi-billion-dollar operations and are responsible to numerous constituencies, whose interests are often diametrically opposed to one another.

On top of that, we live in a decidedly non-heroic time (witness the current political mess in Washington and most state capitals). Against this background, the call for university presidents, individually or corporately, to get their act together to solve the financial problems, make students accountable and speak out bravely on the issues of the day seems unrealistic.

And yet it is equally apparent that the current situation, with roughly 4,000 institutions of higher learning in the United States, is untenable. The apparent lure and efficacy of online education will inevitably lead to a thinning of the ranks. And this survival of the fittest will play out based in part on financial resources (Princeton is unlikely to go out of business), in part on distinctive programs (there may always be a place for quirky offerings, à la St. John’s great books curriculum), and in part on outstanding athletic or artistic programs.

Having sketched a depressing picture, let me offer a few positive suggestions.

Yes, university presidents who remain at the helm for several years, and who manage to build up a reservoir of good will, can make and consolidate sensible changes in curricula, pricing, scheduling and faculty recruitment. And universities that strive to align the interests of the various constituencies can forge ahead in a promising direction.

This piece was originally published in full in The Washington Post.

GoodWork in the Elementary Classroom: Round 2

by Margot Locker

After finishing up their work on Engagement-Amy took her students through lessons on Ethics and Excellence, using narratives, books, and interactive activities to introduce her 6 and 7 year olds to these concepts. During the 40-minute lessons, the students were energetic and participatory.  Amy’s vivid examples helped her class connect with the material.

To begin her Ethics lesson, Amy read her students a narrative, “Messy Maria.” In this short vignette, Maria’s best friend Belinda teases her about her messy habits, earning her a class nickname of “Messy Maria.” In the end, the students reflected about the importance of treating people kindly and fairly, and taking responsibility for your actions. Amy led the discussion about the story with her class by asking students, “If you are being a good friend are you also being a good, ethical class citizen?” This gave the class the opportunity to work on a definition of ethics and think about its implications in the classroom. Infusing the qualities of a good class citizen into the discussion of ethics helped Amy’s students understand the concept and further develop their definition.

Learning about excellence began with the story Country Bunny. As students listened to Amy read, they interjected and responded enthusiastically to her questions relating to the idea of excellence and who defines it. At the end of the story, Amy and her students spoke about excellence and then constructed a list of words describing “excellence.” Initially based on attributes of the animals in the story, they then moved on to their own ideas. Responses included “working as a team,” “never giving up,” “helping each other out,” and “trying your best all the time.” Amy connected the ideas to their lesson on Engagement, asking students to think back to their Expertise Charts and question what makes someone an “Expert?”  The lesson finished with Amy posing a question to her students: “If you are having a hard time, how do you do excellent work?”  Thinking about their expertise charts, students commented that asking for help, and looking to classmates who were “experts” may help to provide solutions.

After learning about the 3 E’s, students felt compelled to define them in their own terms, take ownership over the material and make it more relevant to their own school community. Students defined excellence as “being the best we can be,” Ethics as “being respectful and a good friend,” and Engagement as “liking what we are learning about.”

Amy will continue to include GoodWork lessons into her classroom, building on the foundation she and her students have built together. Stay tuned for more news from Amy Maturin’s classroom!

GoodWork in the Elementary Classroom

by Margot Locker

“Why is it important to like what you are learning about?”

This is one of the first questions Amy Maturin, a 1st and 2nd grade teacher at Unity Charter School in New Jersey, asked her students as they started a unit on “Citizenship in our Community.”  Incorporating several GoodWork concepts into her instruction, Amy’s first lesson tackled the subject of engagement.  She began with reading a story about 6 year-old Kyle who thought he was “horrible at school” before finding a passion and applying it to all of his learning.

Amy Maturin and her mother, Jo Hoffman, are both educators in New Jersey. We first started speaking with them this past summer (Jo contributed a blog – see link below): their enthusiasm for the GoodWork material was evident, and their commitment to work with us to create a version of the Toolkit to be used with younger students was exciting. We all share the belief that the GoodWork concepts can and should be introduced at a young age and yet those of us on the GW team have yet to have the find to devote to this new project.  Together, we’re working to make this idea a reality.

Amy created a unit on Citizenship, embedding three, 3-day GoodWork specific lessons (one on each of the 3 E’s-Engagement, Excellence, and Ethics) within the unit plan. She is just finishing out the lessons on engagement-a concept difficult for students of all ages to understand, let alone 6 and 7 year olds. After reading Kyle’s story to her class, Amy led her students through a brainstorm about why it is important to like what you are learning about. Students’ answers ranged from “because it is fun,” to “so you understand better.” The next activity introduced the idea of an “expertise” to students, helping them to understand that often their skills with a particular activity has to do with how much they enjoy it. Each child made a chart (see picture) of his or her expertise, helping students grasp the connection between enjoyment, being good at something and feeling excited to participate. It was here that Amy was really able to focus on the idea of engagement as an important tool both in and outside of the classroom.

Amy will next begin a series of lessons on excellence-including asking students to consider excellence as it relates to engagement and using their expertise charts to think about working hard and the qualities of GoodWork.

We are looking forward to the next lessons in Amy’s classroom, and the next lessons for us in this new venture. If any readers are interested in participating and helping to test out and develop elementary school GoodWork materials-please let us know!

Values, Value, and Schools

by Peter Gow

Is that school worth it?” As a career independent school educator, I tend to find this question both annoying and provocative. Often enough the inquirer is looking at astronomically high tuition and wondering about economic factors that I, as a teacher working daily in what William Faulkner called “the agony and sweat of the human spirit,” like to dismiss as superficial and beside the point—mypoint, anyway.

But this is in fact a perfectly legitimate question, extending even to per-pupil expenditures in public schools. Even so, from my peculiar perspective I like to look at the value of a school or an education as an expression of something deeper.

American independent schools have a kind of split personality. On the one hand, they are often (and often correctly) regarded as existing to have fostered and preserved the separate status of socioeconomic elites, while on the other—seemingly antithetically—many of them espouse missions and values that stem from faith-based or socially progressive principles of service and personal responsibility. In the past half century, in fact, the great majority of independent schools and their faculties have worked very hard to break down barriers to attendance and to enact principles of inclusivity as an aspect of leaning into the discomfort of reconciling generous and meritocratic ideals with sometimes exclusive and haughty heritages.

Independent schools are not monolithic. If Chairman Mao had been around to encourage educators in the late nineteenth century to “let a hundred flowers bloom,” he could not have anticipated the philosophic, programmatic, or demographic range of the schools that now comprise the membership of the National Association of Independent Schools (for example), the main membership body of the “industry.” Day and boarding, single-sex and coed, specialized and general, elementary and secondary, independent schools vary one from another in ways that startle outsiders and can even confound industry insiders.

As the economy slows, it is not surprising that independent school leaders have begun to consider their position as a market sector and to think in ways that mirror the anxieties of for-profit businesses about ways to sustain institutional viability, from marketing to classroom practice. The phrase “value proposition” pops up frequently: what it is that makes independent schools, or a particular independent school, worth the price of enrollment.

Much discussion of “value proposition” has focused on real dollar factors and those elements that independent schools have misguidedly allowed to exist as proxy measures of quality for generations: next-school and college admission lists, athletic successes, sheer wealth. As prestige factors, such measures (which in fact frequently reflect selective admissions rather than strong or innovative programs) divert attention from, or offer parallel and sometimes contradictory messages to, the robust and inspiring statements of beliefs, values, aims, and aspirations that schools earnestly offer up and that provide the framework on which faculties and administrations work hard to build their schools as places to live, learn, and work.

Suzy, in other words, may attend Lofty Breezes Academy because her parents see the school as providing a route to a selective college and a successful career, but the staff at the Academy sincerely understand themselves to be engaged in delivering programs and policies that will help Suzy develop as a person in all the ways defined in the school’s lovingly crafted mission statement and the legacy values embedded in the mottoes and exhortations heard regularly in its assemblies, classrooms, and on its playing fields. A student’s career at Lofty Breezes, then, is both an instrumental investment in her material future and a metaphysical (and less easily predicted or assessed) investment in her character and personal development.

Many independent schools struggle to align these aspects of their raison d’etre and to build brands that reassuringly accentuate the instrumental while giving adequate expression to the metaphysical. Nevertheless, from the outside the instrumental side tends to prevail, and schools and their marketers customarily rely on the old assumption that college lists tend to trump stories of personal transformation.

I believe that the real value proposition of an independent school can in fact be formulated, communicated, and even in some ways measured in ways that shift the emphasis from instrumental and superficial prestige factors toward the real work that schools, and those who work in them, aspire to do.

In my somewhat simplistic formulation, I see the aim of any school as first to build up—I like the old-fashioned work “stoke”—students’ capacities in a wide range of undertakings and activities: intellectual, social, spiritual, creative, physical, and above all exploratory. Second, the school must find ways to extract from students engaging and developmentally appropriate expressions of these growing capacities. Third, the school must endeavor to instill in its students habits of mind, heart, and behavior that will make both the “stoking” and expression of capacities permanent, automatic, and independently driven (autonomic, if you will) aspects of students’ characters—in their relationships, careers, and civic and community lives. For independent schools, their multifarious missions, values, and cultures must palpably inform the process by which these aims are achieved; a school’s “value proposition,” in a nutshell, is the degree to which it achieves them.

The success of a school in accomplishing these three aims is going to be measurable in stories—stories of growth, stories of success, stories of challenges and even failure. Truly successful schools will publish college and next-school lists that reflect the wide variety appropriate to institutions dedicated to supporting individuals in becoming the best possible versions of themselves. Parents, graduates, and faculty should be able to tell stories that cohere around the achievement of the overall aims and that are richly flavored by the specific aspirational values of the school.

One thing that this concept of value proposition requires is that schools be clear and explicit in propounding their aspirational values. A school must be able and willing to state boldly what it stands for, and then it must use this statement as a touchstone for developing and implementing all of its programs, policies, and practices. It must then not be shy about asserting the ways in which students grow, and are transformed, around these values—using corroborative evidence in the form of stories, images, and factual information.

A school that is “worth it” will have no trouble producing such evidence and in telling varied and compelling stories that make its value proposition clear and concrete. For many schools, this will require some risk-taking—stepping away from traditional and conventional ways of asserting their value (ways for which it is becoming harder to make the case, anyway, with ever-stiffer competition for everything from selective college admission to guaranteed athletic success to fundraising).

But I’m not here to talk about marketing but rather to remind myself (and of course my readers) that values, when we are engaged in the work of education, have to be the foundation of value.

I would emphasize, incidentally, that independent schools haven’t cornered any market on values or values-based education; I’m simply writing from the world I know best. I’m guessing that here aren’t too many schools out there, in any sector, that this concept of “value proposition” wouldn’t fit just fine.