Good Work

It’s Time for Universities to Apply the Mirror Test

by Margot Locker

On April 13, Professors David Korn and Max Bazerman facilitated a several hour symposium at HLS on conflict of interest (COI, as it is called) in professions, particularly medicine. The papers were of high quality but they did not discuss the issue as it pertains to universities, and Harvard was not mentioned, except incidentally in opening remarks.

I raised the question of what universities in general, and Harvard in particular, should do, with respect to high profile and less dramatic cases of COI and other ethical lapses, such as plagiarism or data manipulation or creation by faculty. I mentioned that at Harvard, in the absence of ‘official’ statements by the President, Deans , and/or the Corporation, or posting on Richard Bradley’s (or Harry Lewis’) blog, there was no ‘commons’ at which these issues could be discussed, both by individuals themselves (I have cases in which I’ve been involved) and by thoughtful observers (like many readers of this blog). (The question was raised as to whether such a site should be curated).

Anyway I’d be quite interested in participating in such a Harvard- or University- endeavor, and I think that our recommendations about other professions and other ’sectors’ would be taken far more seriously if we also held up a mirror toward our own actions and activities.

Toolkit in Action: A Conversation with Teacher Kathleen FitzGerald

by Margot Locker

I recently spoke with Kathleen FitzGerald, a teacher at Cambridge Rindge and Latin School, about her internship and service-learning course. Ms. Fitzgerald has taught this course for the past 3 years to seniors at CRLS, and uses portions of the GoodWork Toolkit as a framing device and as a text for the course.

Ms. FitzGerald was hired to initiate the internship program at CRLS, and designed a class where students are placed in internships (which they attend 10 hours per week) supported by a seminar in school every other week. She was given the Toolkit by a mentor teacher at her school and found it the perfect way to discuss ideas of meaningful work and personal values with respect to her students’ internships. She has devised a course where students begin their semester discussing ideas of good work, and the meaning of engagement, ethics, and excellence in their lives and in a broader sense. When asked about her goals for the course, she replied, “I would love to allow them to reflect on their values. I also want to discuss the transition from school to career, work readiness, and engage in bigger picture questions with my students.” Students reflect on their weekly experiences at their internships, answering the question “how does my work relate to good work?”

Ms. FitzGerald’s thoughts on how her 17 and 18 year old students interact with the concepts of good work were interesting and thought-provoking. In talking about engagement, she reflected that this is often a priority for the teenagers in her course. She explained, “they are really interested in the question of engagement, wanting to make sure they are having a good time no matter where they are. There is a balancing act, there are always moments when you are doing something that is are not thrilling, but it is fulfilling a larger goal for you, are you connected to it, is it taking you where you want to go?” She hopes her students can leave the course understanding engagement in a broader sense, especially in its relation to excellence and ethics.

She attributes their perspectives on the 3 E’s to their social development, their position as high school seniors and limited “real world” work experience. In thinking about excellence, Ms. FitzGerald worries that students have developed a skewed notion of what it means to be excellent. “I worry about their construction of excellence. To some, it seems to mean they have tried hard enough, rather than met a standard. I worry about what will happen when there are fewer formal evaluations and they need to determine excellence from within.”

In her class, Ms. FitzGerald hopes to help develop students’ thinking about themselves, meaningful work, and their personal values. She finds it frustrating that high schools today do not give students the space to pause and reflect on their work in relation to their lives and their values, and thus hopes to provide her students with this space in her class. She has them grapple with bigger picture questions, and as she told me, wants them “thinking about who they are and what their ethics are,” and hopes “they can leave the course with a deeper understanding of themselves as a student and worker.”

Time Well Spent with Jacques d’Amboise

by Margot Locker

“I don’t like the word education, it implies an end. I like ‘learning,’ as it is ongoing.” These words spoken by Jacques d’Amboise at the Harvard Graduate School of Education began a passionate hour and a half long talk by the long-time New York City Ballet principal and National Dance Institute founder. D’Amboise was visiting to discuss his ideas on arts and education in between stops on his book tour, celebrating the release of his autobiography, I am a Dancer.

D’Amboise’s talk left me feeling inspired by his passion and his connections to GoodWork. He touched on the link between engagement and excellence in work and the responsibility all individuals should feel to give back. His impressive career provides many examples of GoodWork in action.

D’Amboise confirmed the importance of engagement in all areas of life, as his success in ballet and teaching art is a testament to the significance of loving what you do. D’Amboise’s love for dancing came through clearly during his talk, and he made it explicit that if you do not love what you are doing, there is no point in doing it. Time well spent in his mind, is time working to achieve your dreams. Engagement is a key ingredient to success and happiness (as seen in d’Amboise’s case) as without it, you will struggle to find excellence or meaning in what you do. He spoke with enthusiasm and reverence for the art form, and more broadly, described how important it is to have excitement for and commitment to your life and work.   He entertained the audience with a tale of the birth of wonder, and how it continues to play a part in his learning and his hopes for learners – both young and old – to continue to wonder, create, and pursue their dreams.

From this deep engagement with his craft, d’Amboise showed how excellence is sought after and attained. His love for dance inspired a hard work ethic, a commitment to mastering the technical and emotional skills required in ballet, and most importantly, allowed him to continue to enjoy and excel at his work for decades.  D’Amboise’s creation of the National Dance Institute is a mark of his continued efforts to bring art to students around the world. His innate sense of responsibility to the greater good (ethics) was present inhis stories of supporting his female dance partners in their careers and, more overtly, in his creation of the National Dance Institute. The NDI was founded out of d’Amboise’s feeling that if youth from all walks of life have access to discover the arts through dance, they will be able to develop excellence, self-confidence, and a feeling of achievement that will lead them to future successes in all endeavors.  D’Amboise is now helping to foster passion and wonder in a new generation of dancers, students, and learners worldwide.

The hour and a half spent listening to Jacques d’Amboise was a unique experience. It seems for d’Amboise, dance is time well spent as it draws on excellence, engagement, and ethics, thus making it meaningful work for him. His energy and love for his craft was contagious. His commitment to helping children achieve excellence was inspiring.

Information on the National Dance Institute.

Opening of the GoodWork Hub, Netherlands

by Alexandrien Van Der Burgt-Franken

On January 26, 2011 the Good Work Hub started its program in The Hague, Netherlands, a spot for people “who want to turn their profession into work, realizing that as such it has meaning. Whether you are a teacher, policeman, nurse, doctor or social worker, you contribute a building block to our society, development and civilization.”

These opening words were spoken by Alexandrien van der Burgt, founder and president of the Stichting Beroepseer (Professional Honor Foundation) and starter of the Good Work Hub. She explained how she got this idea in the summer of 2010, after attending a meeting with public servants of the Ministry of Health, Welfare and Sports and another with “shop-floor workers”. The public servants said that they could not agree on financial legislations and incident politics. At the second meeting members of parliament were so caught up in their political programs that they were incapable of listening to the people who do the actual work. After these meetings, Alexandrien van der Burgt resolved, “We must bring these different worlds together. People must meet again and start changes.”

The next speaker was Jacqueline Rutjens, who works in the Ministry of Home Affairs and Kingdom Relations. Ending her speech with an invitation, she said: “The Good Work Hub is there for professionals with drive, managers and policy makers, scientists and others who are interested in good workmanship, good regulations, stimulating leadership and effective definitions of rules and laws. You are here to improve professional quality but also because you believe in the chances for new social networks. You are searching for contacts you might not make otherwise. We have high expectations of you.”

Jacqueline Rutjes also said in her speech that Thijs Jansen will make a start finding out what good work in the public sector means. Giving a scientific definition of the exact content of good work will be part of  his program.

Thijs Jansen is founder and member of the board of the Stichting Beroepseer and research/professor at the Tilburg School of Politics and Public Administration Management.

The name Good Work Hub is based on the Good Work Project, started in 1995 by the American psychologists Howard Gardner, Mihaly Csikszentmihaly and William Damon with research in the field of leadership, creativity and morality. The project was created to address their concern for the possible results of professionals coming under enormous pressure from growing social attention for incidents, individualization and increasing market forces.

The book “Beroepstrots – een ongekende kracht”, edited by Thijs Jansen, Gabriel van den Brink and Jos Kole and published in 2009, was translated in 2010 as “Professional Pride – a Powerful Force”.  It contains a chapter dedicated to the Good Work Project. The core of good work is professionalism, ethical responsibility and personal engagement. This project forms the basis for the Good Work Toolkit, by Lynn Barendsen and Wendy Fischman. They developed a toolkit showing the way for professionals to discuss all kinds of dilemmas they might encounter in their work. The book “Good Work Toolkit” has been translated into Dutch under the title of  “Goedwerk Gereedschapskist”. The Good Work Hub plans to make use of the gereedschapskist.

During the opening of the Good Work Hub Thijs Jansen connected via Skype with Lynn Barendsen in her place of work at Harvard University in the U.S.A. She talked about her research of, and interviews with some 1200 people in different professions, from very young devoted students and young professionals to people in their sixties. One of the insights she gained during her research was the realization that just thinking about ones profession may lead to many advantages.

Finally Alexandrien van der Burgt mentioned that the Good Work Hub now has a number of allies where the message of GoodWork will continue to be spread. Amongst them organisations in the field of education, public service, the police, home care, social work and a college of hotel, tourism and management. The ideas of ethics, engagement, and excellence in work are global characteristics, and apply to individuals in all sectors of work.

“Think-load” versus Workload

by Peter Gow

Between Tiger Moms and racing to nowhere, we’re a nation obsessed with stress. Do our students experience too much of it, or too little? Does an endless cycle of high-stakes standardized testing turn kids into jibbering shells of their authentic selves, or do parents and schools need to push students even harder to extract from them the most perfect essence (and the last drop) of their true potential?

The answer lies elsewhere, I think, and schools can play a role in keeping the conversation on this topic both real and helpful.

A few weeks back my school was featured on an NPR piece ostensibly about stress among seniors. Predictably in what was overall a very good piece, the reporter became fixated on a decision that we had made some years back to replace our few courses with “Advanced Placement” designation with several new, teacher-created Honors Advanced electives. To the reporter, and to many of those who read the article, this move seemed to have something to do with stress reduction.

In fact, we created our Honors Advanced courses to push our students even harder in the direction of in-depth, analytical thinking in the sciences and mathematics. Rather than being somehow less stressful or less work, these courses are designed to have students thinking like biologists, chemists, physicists, and mathematicians rather than amassing knowledge for one three-hour information dump on a May examination. If our Honors Advanced courses have had anything to do with stress, it is to spread a heavy think-load (as opposed to a workload) over months; hardly a let-up.

It’s no secret to most of us in the profession that analytical and critical thinking skills are what we most need and want our students to have. We can teach these in a whole slew of ways, but along the way we need to create the conditions in our school that truly foster their development—to build a culture of think-load, not just workload.

What do I mean by think-load? I mean work whose central element is the application of critical and analytical thinking skills, with a hefty dose of logic. In a thousand books, articles, and blogs we can find educators and education writers extolling the virtues of mathematics problems that require the use of multiple skills and multiple kinds of reasoning; of open-ended problems with real-world applications in all disciplines; of a design-thinking approach to problem-solving; of intentional, smart problem- and project-based learning exercises; of creating exhibition-style work for authentic audiences. Think-load is the sum of the learning experiences, and learning exercises, that focus on this kind of work.

High think-load education does not preclude the need to master basic content and skills, despite the attempts of many educational polemicists to portray this is an either/or (and right/wrong) situation. As one of our students said in commenting on work he was doing at the new NuVu Studio program, which is built around the design-studio model, “You need to learn the facts and skills in order to solve the problem, but you need to understand the problem in order to know which facts and skills you need.” “Facts and skills,” to use his language, become authentic and valued tools for doing real work rather than simply fodder for endless problem sets, worksheets, and tests.

It is not easy for schools to swim upstream, especially when funding and teachers’ careers depend on standardized test scores. I am fortunate to work in an independent school, but even we are not exempt from the pressure to ramp up workload. But I think schools can begin to shift toward think-load by making a few changes of mindset, by focusing on what students today need to know how to do and by making sure that students, and the student experience of school, are seen as in the light of their particular talents and interests.

The greatest danger in our love affair with workload and with standardized testing is that it tends to reduce students to aggregates—to score numbers, to percentile bands, to elements of n: “How did they do?” rather than “What can s/he do?” A whole lot of schools claim to be student-centered, and the best way to express this value in our time is to keep each student and the work they are doing in view, despite all the challenges associated with overcrowded classrooms and schools.

If we focus on each student’s think-load, the kinds of analytical and critical work we are asking them to do and the level of real thinking that goes into this work—this Good Work—we can begin to wriggle out from under the press of numbers and the tyranny of an educational culture obsessed, one way or another, with stress.